Managing Multiple Priorities and Deadlines

This course on Managing Multiple Priorities and Deadlines focuses on the skills, tools and techniques that lead to effective time and priority management.

Learning Objectives

  • Learn how to develop a robust prioritization strategy
  • Gain strategies for identifying and conquering the major “time stealers”
  • Improve communication with others to increase productivity
  • Understand the importance of setting and achieving professional goals
  • Learn how to analyses activities to effectively prioritize
  • Gain strategies for beating procrastination
  • Acquire strategies for getting the most out of meetings
  • Understand techniques for effectively managing all the different demands on time

Course Outline

Introduction to tasks in a business environment

    • Role of self-management in managing tasks
    • Overview of task management
      • The task PTTR lifecycle
      • Task management principles
    • Task management and the business environment
    • Organizational perspective on work accomplishment
      • Building value mindset in every task
    • Impact of company strategy on task management
    • Role of organizational structures in getting tasks done

Importance of planning in task management

    • Managerial functions and tasks
    • Task management skills
    • Dealing with task constraints
    • Goals, objectives and tasks
      • From SMART objectives to SMART tasks
    • Scopes of work and task assignments
    • Identifying and managing task stakeholders
    • Task related risks

Setting task priorities and deadlines 

    • How we deal with tasks – an assessment
    • Task management and work
    • Planning, scheduling and meeting deadlines
    • Task management and the development of priorities
    • Managing meetings, e-mails, and interruptions
    • ‘To do’ lists and managing priorities
    • Time wasters, procrastination and immediate demands
    • Tasks and automation
    • Task management and stress​

Tasks and shared responsibilities

    • Skills needed when assistance is needed
    • The four rights of delegation
    • Working effectively with others
    • Interpersonal skills and task accomplishment
    • Personal work styles and task accomplishment
    • Flexibility and versatility
    • Improving task productivity

Changing tasks effectively

    • Improving task learning and understanding
    • Communicating changes to task assignments
    • Employee reactions to changes in task assignments
      • The importance of engagement and ownership
    • Overcoming natural resistance to changing tasks
    • Managing changes to tasks effectively
    • Personal plans and self-management