Importance of Delivering Quality Customer Service The following article discusses the Importance of Delivering Quality Customer Service in an organization. Delivering Quality Benchmarking in Quality Management Quality from a customer […]
Category Archives: Customer Service
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How to Create Customer Delight How to Create Customer Delight: To build the truly loyal customer base you need to sustain and grow your business, you need to go beyond […]
What is Benchmarking in Customers Services What is Benchmarking in Customers Services: Benchmarking is the process of comparing your own organization or operations against other organizations in your industry or […]
Customer Retention Strategy – Employee Business Referrals When it comes to Customer Retention strategy for any company, the following clicks our mind: Reduction in Customer Churn Rate Cross-selling to engage […]
How it’s Done? In-house Training : Best Practices Inhouse Training Best Practices: This article focuses on customized training for organizations and elobarates How it’s Done? Inhouse Training : Best Practices […]
How to Deal with Chronic Complainer Customers Chronic complainer customers are the bane of every business owner’s existence. These customers seem to have an endless list of grievances, and they […]