Importance of Delivering Quality Customer Service The following article discusses the Importance of Delivering Quality Customer Service in an organization. Delivering Quality Benchmarking in Quality Management Quality from a customer […]
Category Archives: Soft Skills
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Best Time Management Techniques and Strategies Best Time Management Techniques and Strategies: Time management in our daily tasks either in studies or at work is critical to our success. Why it […]
Strengths and Challenges to improve Negotiation Skills Strengths and Challenges to improve Negotiation Skills The 4 Con model Your negotiation performance and results depend on your focus and abilities within […]
What is Benchmarking in Customers Services What is Benchmarking in Customers Services: Benchmarking is the process of comparing your own organization or operations against other organizations in your industry or […]
Why Feedback is important in Customer Service Exercise Why Feedback is important in Customer Service: In your teams discuss the True or False statements in the questionnaire and agree your […]
Prepare and Plan your Negotiation Effectively Go trough this list before starting the negotiation to Prepare and Plan your Negotiation Effectively What exactly are we going to negotiate/ what is […]
Guide Sheet for Smart Goal Setting Guide Sheet for Smart Goal Setting: Following are components of an effective Smart Goal Setting – one that describes performance standards that will “tell […]
Guide to improve Your Presentation Skills This blog serves as a Guide to Improve Your Presentation Skills With This Guide in your professional as well as personal life. How to […]
Best KPIS for a Learning and Development Department DEVELOPING KPIS TO IMPROVE PERFORMANCE, PRODUCTIVITY FOR LEARNING & DEVELOPMENT DEPARTMENTS Best KPIS for a Learning and Development Department: Learning & Development […]
Top Ten Tips while Delegation to team Here are our Top Ten Tips while Delegation to team Identify the Task Decide what should be delegated – some tasks should not. […]
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